SHIPPING

Australian Rates

FREE Standard Delivery within Australia 5 - 7 Days
$10.00 Express Delivery within Australia      3 Days

New Zealand Rates

Free Standard Shipping for orders over AU $150.00 

$30.00 Standard Delivery to New Zealand 1 - 2 Weeks

(NOTE: Due to current restrictions, delivery estimates may vary)

Most orders are sent by Australia Post or an alternative freight forwarder

Please send us an email if you require further shipping information.

RETURNS

Since the magic in these kits were chosen for their ability to WOW, FOOL and CAPTIVATE all while being quick and easy to learn, we have no doubt you'll LOVE THESE KITS!

Though if they're not everything you hoped for or you are finding you just can't seem to grasp certain tricks, send the kit back to us within 30 days and we'll happily refund everything (except shipping) or exchange your magic kit for another!  

That way, you'll have plenty of time to try out a magic trick or two and fool your friends, family, co-workers, siblings, strangers.....whoever you want.

PLEASE NOTE: to be eligible for a refund or exchange, the items in your kit must be in their ORIGINAL CONDITION and/or have very MINIMAL SIGNS OF WEAR & TEAR.  Buyer pays shipping costs.

All trick decks are inspected for damages prior to being shipped.  If your trick deck has arrived damaged, please notify us IMMEDIATELY so that we can assess the situation and send a replacement to you as soon as possible.  

Completing a return:

To complete your return, we require your receipt, order number or proof of purchase.

There may be occasions where only partial refunds are granted (if applicable):
For example books or trick decks with obvious signs of use

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment as soon as possible.

Late or missing refunds (if applicable)
If you haven’t received your refund in a timely manner, first check your bank account or your credit card company as the refund may be delayed by internal processing.
There is often some processing delay before a refund is posted.
If you still have not received your refund,  please contact us at info@alessimagic.com.au

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.